Controles Videotécnicos de Costa Rica.

This Privacy Policy explains our privacy practices for visitors to our proprietary Web App Controles SmartZense. We created this Privacy Policy to explain what information we gather from you when you visit our Web App and how we may use and disclose this information. This Privacy Policy is incorporated into and made a part of Controles Videotécnicos’s Terms of Use.
By using our Web App, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy. We reserve the right to change this Privacy Policy at any time. If we make any material changes to our Privacy Policy, we will post a new policy on the Web App and update the “last updated” date set forth above. Policy changes will apply only to information collected after the date of the change.
This Privacy Policy applies only to information collected through our Web App and not to information collected offline.

What Information Do We Collect?

We collect information from you when you register to use or log into the Web App, place an order for services through the Web App, respond to communication such as e-mail or participate in other features of our Web App.
When registering to use the Web App or ordering services from the Web App, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit certain unrestricted areas of the Web App without providing such information.

  1. We use IP addresses and session identifiers to analyze trends, to administer the Web App, to track user activities, to infer user interests and to otherwise induce, deduce and gather information about individual users and market segments.
  2. Like many Web Apps, we use "cookies" to enhance your experience and gather information about visitors and visits to our Web App. Please refer to the "Do we use cookies?" section below for information about cookies and how we use them.

How Do We Use Your Information?

We may use the information that we collect from you when you register to use the Web App, purchase services from the Web App, surf the Web App or use certain features of the Web App in the following ways:

  1. To allow us to better serve you in responding to your customer service requests.
  2. To quickly process your transactions.
  3. To administer a promotion, survey or other feature of the Web App.Do We Disclose the Information We Collect to Outside Parties?

We generally do not sell to, trade with or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described herein. The term "outside parties" does not include Web App hosting partners and other parties who assist us in operating our Web App, conducting our business or servicing you, so long as those parties agree to keep this information confidential. In the event that we sell our company, or otherwise transfer any assets of our company, we may provide your information to the purchaser so that you may continue the relationship or business with us and our products. We may also release your information when we believe that release is necessary to comply with law, enforce the policies of our Web App or protect our or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site's or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. We also use cookies to help us compile aggregate data about traffic and interactions on the Web App so that we can offer better experiences and tools on the Web App in the future.
We may contract with third-party service providers to assist us in better understanding the visitors to our Web App. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser’s (i.e., Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, you may not have access to many features that streamline your experience on our Web App, and some of our services may not function properly.

Safeguarding Your Personal Information.

We follow generally accepted industry security standards to safeguard and help prevent unauthorized access, maintain data security and correctly use personal identification and financial information. However, no commercial method of information transfer over the Internet or electronic data storage is known to be 100% secure. As a result, we cannot guarantee the absolute security of such information during its transmission or its storage in our systems, and you should always take care to safeguard your personal information.

What Should You Consider Before Clicking on Third Party Links?

This Privacy Policy applies solely to information collected by our Web App. In an attempt to provide you with increased value, we may include third party links on our Web App. These linked Web Apps have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked Web Apps. Nonetheless, we seek to protect the integrity of our Web App and welcome any feedback about these linked Web Apps (including if a specific link does not work)

Where Do I Direct Questions About this Privacy Policy?

We welcome your questions, comments and concerns about our Privacy Policy. Please send us any and all feedback pertaining to this Privacy Policy to monitoreo@controles.co.cr